SACHS Performance Clutch Kit Organic/Sintered – VAG PQ35 EA888.1/2

Warranty Information

This product is supplied with a manufacturer’s warranty only. No additional warranty is provided by Progressive Parts Ltd. (Our Terms & Conditions)

For details of coverage, terms and conditions, please refer to the manufacturer’s warranty information below or visit their website.

Sachs Performance's Warranty Policy

1. Warranty claims due to obvious failures have to be reported immediately, or at the latest within one calendar week after delivery to the seller in written form. Non- obvious defects must be reported immediately after occurrence. If this fails to take place, any claims referring to such faults are excluded. Sending in a written notice of defect is sufficient.

2. The warranty period is – as long as there is no other period stipulated for individual products – two years from the time of delivery as far as new goods are concerned and one year after the delivery of used products.

3. If the delivered goods are faulty, the seller is first entitled to send a replacement for the removal of defects or the faulty delivery. Only when this new delivery also fails twice or is unreasonable, the customer is entitled to either cancel the contract or ask for a price reduction. The seller is entitled to refrain from a replacement delivery if this involves disproportional costs.

4. The warranty expires under following circumstances:

• When goods are altered by a third party, processed or when faults were corrected without informing the seller, except the customer can prove that the failure can not be initially traced back to the alteration, processing or the failure itself.

• If the goods are fitted outside an authorised specialised dealer, except when the customer can prove that the failure can not be initially traced back to the assembly of the part. - These parts MUST be professionally fitted by a VAT registered workshop to uphold the warranty, a VAT invoice from the fitting workshop will be required.

• If legal or prescribed assembly and fitting instructions by our suppliers are not followed.

• If goods are fitted although it is obvious that they are faulty or incomplete or that the wrong product was delivered.

4. It is necessary to inform us about the return consignment beforehand. The seller provides you with an individual reference number which has to be placed on the outer consignment in a well legible and clear form. Warranty claims are hereby not affected hereby. The customer has to see to it that the product is appropriately wrapped. We cannot take responsibility for any damages which result from badly or insufficiently wrapped resent products. We cannot assume liability for transport damages resulting from insufficient packing. The seller organises a reshipment by its shipping company or the customer pays the shipping charges.