Categories of Personal Data Processed by Progressive Parts

Personal data that is processed when you create a Progressive Parts account:

When you create a Progressive Parts account, we ask you to provide your email address and name. You can choose to provide only your first name or a nickname instead of your full name if you wish.

PURPOSES AND LEGAL GROUNDS:

(a) Progressive Parts processes your email address because you use your email address and your password to sign in to your account. The legal ground for processing your email address for this purpose is based on Progressive Parts’s legitimate interest in protecting the security of your account.

(b) Progressive Parts also processes your email address for the purpose of sending you important information about your Progressive Parts products or account, such as important safety information or material changes to this Privacy Policy. The name you provide is associated with your account profile, and is displayed when you submit comments or other material on a Progressive Parts website or app. The legal ground for processing your email address and name for these purposes is Progressive Parts’s legitimate interest in providing you important safety or other information about your Progressive Parts products, apps or account or material changes to this Privacy Policy, and in providing you an opportunity to engage with other Progressive Parts users.

(c) If you provide your opt-in consent to receiving marketing information from Progressive Parts, Progressive Parts will also process your email address for the purpose of sending you marketing information about Progressive Parts products and information. The legal ground for processing your email address for this purpose is your consent. You may withdraw your consent at any time by changing your preferences in your Progressive Parts account or through the unsubscribe link at the bottom of our marketing emails. The marketing emails you receive from Progressive Parts are based on the preferences you provide in your Progressive Parts account, the locale indicated by your Internet Protocol (IP) address, the types of Progressive Parts devices you have added to your Progressive Parts account, and any subscriptions included in your Progressive Parts account. The legal ground for processing this data for this purpose is Progressive Parts’s legitimate interest in reducing the number of marketing emails sent to each particular customer by selecting which customers receive a particular marketing email rather than sending every marketing email to every customer who has consented to receiving marketing emails.

(d) Progressive Parts also processes your email address to associate it with your Progressive Parts account when you interact with our customer support representatives. The legal ground for this processing is our legitimate interest in providing quality customer support.

Personal data that is processed when you sign in to your Progressive Parts account with Social Media Credentials if you choose:

You may choose to sign in to your Progressive Parts account using your social media sign in credentials (e.g., your Facebook sign in credentials). If you choose to do this, the first time you do so you will be asked whether you agree that the social media provider may provide certain information to Progressive Parts, such as your name, email address, profile photo, posts, comments and other information associated with your social media account.

All of this information is made available to Progressive Parts by the social media provider due to the way the social sign-on configuration works. However, the only information Progressive Parts retains and processes is your email address. If you do not want your information to be shared with Progressive Parts by the social media provider, then you can simply sign in to your Progressive Parts account using your Progressive Parts account credentials instead of your social media account credentials.

PURPOSE AND LEGAL GROUND:

Progressive Parts associates the email address provided by the social media provider with your Progressive Parts account so that you can use your email address to sign in to your Progressive Parts account in the future if you no longer wish to sign in using your social media account credentials. The legal ground for processing this information for this purpose is Progressive Parts’s legitimate interest in providing you an alternative sign in method and in securing your account.

Personal data that is processed when you communicate with Progressive Parts:

When you interact with our customer support representatives via email, telephone, online chat or in person, we collect personal data, such as your name, mailing address, phone number, email address and contact preferences; and information about the Progressive Parts products you own, such as their part numbers and date of purchase. To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys. With your consent, our customer support representatives may sign in to your Progressive Parts account, if appropriate, to help troubleshoot and resolve your issue.

PURPOSE AND LEGAL GROUND:

We use this information to provide you with customer and product support and to monitor the quality and types of customer and product support we provide to our customers. The legal ground for processing this information for these purposes is Progressive Parts’s legitimate interests in providing quality product support. The legal ground for signing in to your Progressive Parts account, if appropriate, to help troubleshoot and resolve your issue is consent, which you may withdraw.

Personal data that is processed when you purchase a product on the Progressive Parts website:

If you purchase a product on a Progressive Parts website, then Progressive Parts will collect your name, mailing address and telephone number. We do not view or store your payment card information. A third party, Stripe or Paypal, processes customer payment card information when Progressive Parts customers use a payment card to make a purchase on a Progressive Parts website. We recommend you carefully review both Stripe and Paypal’s Privacy Policy.

PURPOSE AND LEGAL GROUND:

We collect your name, mailing address and telephone number so we can process your order and fulfill your purchase. The legal ground for processing your name, mailing address and telephone number for these purposes is performance of a contract and the ability to contact you regarding updates to your order. We also process your personal data as part of our fraud detection processes. The legal ground for processing your personal data for that purpose is our legitimate interest in protecting Progressive Parts and our customers from attempts to engage in fraudulent transactions.

Cookies and Similar Technologies

Websites:

To help analyze how you and other visitors navigate Progressive Parts websites, and compile aggregate statistics about site usage and response rates, we, with assistance from third-party analytics service providers, collect certain information when you visit our site. This information includes IP address, geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), page views and page elements (e.g., links) that you click. We may use cookies, pixel tags, web beacons, clear GIFs or other similar tools on our site or in our email messages to assist us in collecting and analyzing such information. We use this information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site. We may also engage one or more third-party service providers to provide online advertisements on our behalf. They may use a pixel tag or other similar technology to collect information about your visits to sites, and they may use that information to send you targeted advertisements. For more information regarding this practice and to opt-out of such collection and use of this information by our third-party service providers, please see Networkadvertising.org.

If you do not want information collected through the use of these technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them.

If you reside in the European Union or other jurisdiction that requires us to obtain your consent to use cookies on our sites, then you will have an opportunity to manage your cookie preferences on the sites; except that certain cookies are required to enable core site functionality, and you cannot choose to disable those cookies.

Progressive Parts Mobile apps:

We also collect data from users about their usage of Progressive Parts mobile apps. The types of analytical information that are collected include the date and time the app accesses our servers, app version, the location of the device, language setting, what information and files have been downloaded to the app, user behavior (e.g., features used, frequency of use)  and information relating to how the app functions. Progressive Parts uses this data to improve the quality and functionality of our mobile apps.

The legal ground for processing this analytical information is our legitimate interest in understanding how our customers interact with our products, apps and websites so we can enhance the user experience and functionality of our products, apps and websites.

Here are examples of third-party providers of analytics and similar services we currently use:

ANALYTICS SERVICES:

Google: Google Analytics is used to track site statistics and user demographics, interests and behavior on websites. We also use Google Search Console to help understand how our website visitors find our website and to improve our search engine optimization. Find out more information about how this analytics information may be used, how to control the use of your information, and how to opt-out of having your data used by Google Analytics.

 

Ruler Analytics: This site uses Ruler Analytics for visitor Level Multi-touch Marketing Attribution for Forms, Call Tracking & Live Chat. For more information about how your information may be used by Ruler analytics; https://www.ruleranalytics.com/privacy-policy/

 

Facebook Pixel: Facebook pixel is code placed on our website which helps track conversions from Facebook ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to qualified leads—people who have already taken some kind of action on the website. It works by placing and triggering cookies to track users as they interact with the Progressive Parts website and Facebook ads.

https://www.facebook.com/full_data_use_policy

 

Social Networks:

Third-party social networks that provide interactive plug-ins or social networking features (e.g., to allow you to connect to Facebook or Google to find friends to add as connections or to “Like” a page) on Progressive Parts websites or mobile apps, may use cookies or other methods (e.g., web beacons) to gather information regarding your use of our websites and apps. The use of such information by a third party depends on the privacy policy available on that social network’s website, which we encourage you to carefully review. Such third parties may use these cookies or other tracking methods for their own purposes by relating information about your use of our site with any of your Personal Information that they may have. We may also obtain analytics information from social networks that help us measure the effectiveness of our content and advertisements on social networks (e.g., impressions and clicks).

Children

We request individuals under 16 not provide personal data to Progressive Parts. If we learn that we have collected the personal data from a child under 16, we will take steps to delete the information as soon as possible.

Cookies

What is a cookie?

    • Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
    • Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
    • Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
    • Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies used on our sites. A list of all the cookies used on our sites by category is set out below.

  • Strictly necessary cookies – These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.
  • These cookies are essential in order to enable you to move around our sites and use its features. Without these cookies services you have asked for, like shopping baskets, cannot be provided.
  • Performance cookies – These cookies collect anonymous information on the pages visited. By using our sites, you agree that we can place these types of cookies on your device.
  • These cookies collect information about how visitors use our sites, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our sites works.
  • Functionality cookies – These cookies remember choices you make to improve your experience. By using our sites, you agree that we can place these types of cookies on your device.
    These cookies allow our sites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • Targeting or advertising cookies – These cookies collect information about your browsing habits in order to deliver advertising more relevant to you and your interests.
  • They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
  • Behavioural advertising and online privacy – A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB’s self-regulatory scheme to allow you greater control of the advertising you see.
  • Using browser settings to manage cookies – The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.
  • However, because cookies allow you to take advantage of some of our sites essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to log out when you finish using a shared computer.

 

Privacy Policy Updates

We may update this Privacy Policy from time to time as we add new products and apps, as we improve our current offerings and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the “Last updated” legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Policy.

We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on the Progressive Parts websites and apps that link to this Privacy Policy.

Retention of Personal Data

We will retain your personal data as long as your Progressive Parts account is considered to be active. In addition, see below under “Your Rights” for a description of your right of erasure.

Data Controller and Data Protection Officer

Your personal data collected by Progressive Parts is controlled by Progressive Parts Ltd, 1 St Georges Road, Manchester M14 6SX.
Progressive Parts’s EU Data Protection Officer is located at the same address and can also be reached by email at info@progressiveparts.com.

Your Rights

If you reside in the European Union, you have the right under the General Data Protection Regulation to request from Progressive Parts access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.

To request access to or rectification, portability or erasure of your personal data, or to delete your Progressive Parts account, visit Your Account on the website.

If you live in the European Union and you wish to exercise your right to restriction of processing or your right to object to processing, contact Progressive Parts Ltd, 1 St Georges Road, Manchester M14 6SX or email  info@progressiveparts.com.

If you do not live in the European Union but you believe you have a right to restriction of processing or a right to object to processing under your local laws, please contact Progressive Parts Ltd. at info@progressiveparts.com.

Privacy Statement

Your privacy is important to Progressive Parts. We developed this Privacy Statement so you know how we collect, use, share and store your personal information.

This Privacy Statement applies to all websites, applications (“apps”) and products on which this Privacy Statement is shown. If a Progressive Parts website, app or product links to a different privacy statement, then that privacy statement will apply to your use of that site, app or product.

 

Ways Progressive Parts Collects and Uses Personal Information

“Personal Information” is information that, either alone or in combination with other information collected, identifies an individual. When we combine other information (i.e., information that does not, on its own, identify an individual) with Personal Information, we treat the combined information as Personal Information.

When you Create a Progressive Parts Account

When you create an account on a Progressive Parts website or mobile app, we ask you to provide Personal Information, including your name and email address. You do not need to provide your full name, but you may if you wish. You will use your email address and your password to login to your account. Your Progressive Parts account will be password-protected. We use your name to help verify your account when you call customer support.

When You Login to Your Progressive Parts Account with Social Media Credentials

You may choose to login to your Progressive Parts account using your social media login credentials (e.g., your Facebook login credentials). If you choose to do this, when you login to your Progressive Parts account using social media login credentials for the first time, you will be asked whether you agree that the social media provider may provide certain information to Progressive Parts, such as your name, email address, profile photo, posts, comments and other information associated with your social media account.

All of this information is made available to Progressive Parts by the social media provider due to the way the social sign-on configuration works, but of this information, Progressive Parts only retains and uses your email address. Progressive Parts uses the email address provided by the social media provider to associate it with your Progressive Parts account so that you can use your email address to login to your Progressive Parts account in the future if you no longer wish to login using your social media login credentials.

If you do not want your information to be shared with Progressive Parts by the social media provider, then you can simply login to your Progressive Parts account using your Progressive Parts account login credentials without using your social media login credentials.

When You Buy Products on a Progressive Parts Website

If you purchase a product on a Progressive Parts site, then Progressive Parts will collect Personal Information from you, such as your name, mailing address and telephone number, so that we can process your order and fulfill your purchase. We do not view or store your payment card information. A third party, Stripe and Paypal, processes customer payment card information when Progressive Parts customers use a payment card to make a purchase on a Progressive Parts site. We recommend you carefully review Stripe and Paypal’s Privacy Policy.

 

When you Communicate with Progressive Parts

When you interact with our customer support representatives via email, telephone or in person, we may collect Personal Information, such as your name, mailing address, phone number, email address and contact preferences; and information about the Progressive Parts products you own, such as their serial numbers and date of purchase. We also may create event logs that are useful in diagnosing product or app performance related issues, and capture information relating to the support or service issue. We use this information to provide you with customer and product support. We may access your Progressive Parts account in order to assist us in providing you the necessary assistance. To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys.

We may use Personal Information to communicate with you, including communicating with you about your account or transactions with us, giving you important information about your products or apps, sending you notice about material changes to this Privacy Statement, and, consistent with applicable laws and the choices available to you as described below under Your Choices regarding Marketing Correspondence, sending you offers and promotions for our products and apps.

Other Uses of Personal Information by Progressive Parts

Progressive Parts may use Personal Information for internal statistical, marketing or operational purposes, including generating sales reports and measuring and understanding demographic, user interest, purchasing and other trends among our customers.

Entities with Which Progressive Parts May Share Personal Information

 

With Data and Content Providers

If you use a Progressive Parts auto navigation device or app and provide your consent when asked, then Progressive Parts will collect and upload from your device data such as location, speed, direction, and time and date of recording. If you provide your consent, then Progressive Parts may also share this de-identified data with or sell this data to third parties to enhance the quality of the traffic, parking and other features enabled by content providers.

With Social Network Providers

From time to time, we provide email addresses of selected Progressive Parts customers who have opted in to receiving marketing correspondence about Progressive Parts products and apps to social network providers so they can help us display advertisements on the social network pages of other users who share common qualities (e.g., demographics and interests) with the selected Progressive Parts customers.

If you sign up to be notified by email when a particular Progressive Parts product or app will be available for purchase, in addition to using your email address to notify you when that product or app becomes available for purchase, we may also provide your email address to social network providers so they can help us to display advertisements about that product or app on your social network pages.

With Service Providers

We use third party service providers to help us to administer certain activities on our behalf, such as fulfilling purchases and shipping products, processing credit card payments, sending emails, providing advertisements, analyzing usage of our websites and apps, tracking effectiveness of our marketing campaigns, and allowing users to connect to their social network. We may share Personal Information about you with such third party service providers to the extent necessary for the sole purpose of enabling them to perform services on our behalf.

Here are examples of third-party service providers we use:

  • Email Providers:Cloud services from Amazon, MaxCDN and Mailchimp are used to assist Progressive Parts in sending emails, consistent with applicable laws and the choices available to you as described below under Your Choices regarding Marketing Correspondence.
  • Analytics Services:Progressive Parts uses third-party service providers to help us better understand usage of Progressive Parts Express and other Progressive Parts products and mobile apps, and for related purposes. The third parties we currently use to provide such analytics and related services are described below under Cookies and Similar Technology.

Ad Event Logs

If you choose to use Progressive Parts apps that contain advertisements, we may collect information such as which advertisements were viewed, how often they were clicked and how often certain actions such as saving a coupon or calling or routing to a location corresponding to an advertisement were performed so that the advertising providers can provide you with content and advertising that might be of particular interest to you.

Other Disclosures

We may disclose Personal Information about you to others if we have your consent to do so in such form of consent as may be required under applicable law.

Subject to applicable laws in your jurisdiction, we may also disclose Personal Information about you to others as we believe to be necessary or appropriate: (a) under applicable law or regulation, including laws or regulations outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public authorities and law enforcement officials, including officials outside your country of residence; (d) to assist or support theft investigations involving Progressive Parts products or property, (e) to enforce any of our terms and conditions or policies; (f) to protect our operations or those of any of our affiliates and subsidiaries; (g) to protect the rights, privacy, safety or property of Progressive Parts, its affiliates and subsidiaries, you or others; or (h) to permit us to pursue available remedies or limit the damages that we may sustain.

We may also transfer Personal Information to an affiliate, a subsidiary or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Progressive Parts’s business, assets or stock, including, without limitation, in connection with any bankruptcy or similar proceeding.

 

Ways You May Share Personal Information or Direct Progressive Parts to Share Your Personal Information

 

Promotions

If you enter into a sweepstakes, contest or similar promotion, we may use the information you provide to administer those promotions. To the extent that the terms and conditions of any such promotion regarding the treatment of Personal Information about you conflict with this Privacy Statement, the terms and conditions of the promotion will control.

Cookies and Similar Technology

 

To help analyze how you and other visitors navigate Progressive Parts websites, and compile aggregate statistics about site usage and response rates, we, with assistance from third-party analytics service providers, collect certain information when you visit our site. This information includes IP address, geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), demographics, page views and page elements (e.g., links) that you click. We may use cookies, pixel tags, web beacons, clear GIF’s or other similar tools on our site or in our email messages to assist us in collecting and analyzing such information. We use this information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site. We may also engage one or more third party service providers to provide online advertisements on our behalf. They may use a pixel tag or other similar technology to collect information about your visits to sites, and they may use that information to send you targeted advertisements. For more information regarding this practice and to opt-out of such collection and use of this information by our third party service providers, please see Networkadvertising.org.

If you do not want information collected through the use of these technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them. In addition, if you reside in a jurisdiction that requires us to obtain your consent to use cookies on our sites then you will have an opportunity to manage your cookie preferences on the sites; except that certain cookies are required to enable core site functionality and you cannot choose to disable those cookies.

We use locally stored objects, also known as Flash cookies, in certain situations where we use the Adobe Flash Player to provide special content such as videos or video clips. Flash uses this technology to remember settings, preferences and usage similar to browser cookies but Flash cookies are not managed through your web browser. Learn how to manage privacy and storage settings for Flash cookies.

Here are examples of third-party providers of analytics and similar services we currently use:

  • Analytics Services:
    • Google:Google Analytics is used to track site statistics and user demographics, interests and behavior on websites. Firebase, another Google service, is used on some of our mobile apps to track the effectiveness of our marketing campaigns and advertisements. We also use Google Search Console to help understand how our website visitors find our website and to improve our search engine optimization. Learn more about how this analytics information may be used, and on how to control the use of your information.
  • Social Networks:Third-party social networks that provide interactive plug-ins or social networking features (for example, to allow you to connect to Facebook or Google to find friends to add as connections or to “Like” a page) on Progressive Parts websites or mobile apps, may use cookies or other methods (for example, web beacons) to gather information regarding your use of our websites and apps. The use of such information by a third party depends on the privacy policy available on that social network’s website, which we encourage you to carefully review. Such third parties may use these cookies or other tracking methods for their own purposes by relating information about your use of our site with any of your Personal Information that they may have. We may also obtain analytics information from social networks that help us measure the effectiveness of our content and advertisements on social networks (e.g., impressions and clicks).

 

Links, Third Party Apps, and Third Parties’ Privacy Practices

Our websites, apps and products may contain links to other sites that are not operated by Progressive Parts, and our websites or your product may contain apps that you can download from third parties. These linked sites and apps are not under our control and we are not responsible for the privacy practices or the content of any linked sites and apps. If you use any third-party sites or apps, any Personal Information collected by the third party’s site or app will be controlled by the privacy policy of that third party. We recommend that you carefully review the privacy statements of any third parties to which you provide Personal Information.

Security

Progressive Parts takes reasonable security measures to help protect against loss, misuse, unauthorized access and unauthorized disclosure or alteration of the Personal Information under its control.

 

Your Choices regarding Marketing Correspondence

 

We and other members of the Progressive Parts group of companies may use your Personal Information to send you marketing-related correspondence (including emails) related to Progressive Parts products or apps in accordance with your email preferences in the My Account section of the website. We do not share Personal Information with third parties for the third parties’ marketing purposes.

To opt out of receiving marketing-related correspondence from Progressive Parts, please update your email preferences in the myProgressive Parts Preference Center or click “Unsubscribe” from any marketing email you receive from Progressive Parts.

Policy with Respect to Children

Our websites and apps are not directed to individuals under the age of 16, and we request that individuals under 16 not provide Personal Information to Progressive Parts through any Progressive Parts website or through our apps. If we learn that we have collected the Personal Information from a child under 16, we will take steps to delete the information as soon as possible.

Privacy Statement Updates

We may change this Privacy Statement from time to time as we add new products and apps, as we improve our current offerings, and as technologies and laws change. You can determine when this Privacy Statement was last revised by referring to the “LAST UPDATED” legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Statement on our affected websites. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on our affected websites or products/apps, consistent with applicable laws.

Retention of Personal Information

We will retain your Personal Information for the period necessary to fulfill the purposes for which your Personal Information has been collected as outlined in this Privacy Statement unless a longer retention period is required by law.

How You Can Review, Correct, Update and Delete Your Personal Information

Progressive Parts takes reasonable steps to help ensure that the Personal Information we collect from you is accurate, complete and current. You may request access to your Personal Information and request that erroneous or inaccurate Personal Information be updated. You may also request that your Personal Information and Progressive Parts account be deleted. Progressive Parts will respond promptly to your requests in accordance with applicable law. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain Personal Information for a longer period of time for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes.

Access, correction or deletion requests can be made as follows:

Email: info@progressiveparts.com
Mail: Progressive Parts LTD. 1 St Georges Road, Manchester, M14 6SX